Contact

      Alternative Balance LLC -  The Alternative Therapy Association 

Please visit our FAQ page   Most answers are here!

Most Common Frequently Asked Questions

There is a error with my payment what now? Click here for payment FAQ

How do I add a additional insured? Click here for additional insured help!

When is my insurance and membership active? Click here for membership answers

ONLINE RENEWAL SUPPORT  Click here for renewal support

Contact Online Live

A live person is available to chat with you during peak business hours and beyond. Start your chat.

Contact by Email

Our customer service team is specially trained to address all account inquiries. Send us an email and we will reply promptly.  Email customer support at AlternativeBalanceTeam@gmail.com  *Please check all your folders such as trash/spam for replies!

Contact by Phone

 Toll Free phone & fax : 1-800-871-3848

 Due to the high call volume one of the most convenient and efficient ways for fast support is to contact us by email or live support. 

If you have a claim please contact your claim representative on your "certificate of insurance" which is provided to you after sign up as proof of coverage. You can also login to your account for this contact information in the members only area as well or email us at  AlternativeBalanceTeam@gmail.com 

 Contact by mail