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Your continued support is greatly appreciated and we are excited to
have you with us for another year!
*Please NOTE you DO NOT need to edit your ONLINE account prior to renewal. This can be done "during" or "after" renewal.
To RENEW ONLINE
Step 1) Login into you account with your username /password
FORGOT your PASSWORD? : PLEASE email us directly at AlternativeBalanceTeam@gmail.com or contact online live support at the top of any page. Thank you.
Step 2) In "my account" click the "Renew My Policy " button
Step 3) Select level (professional or part-time) and add any additional insured and click "Continue"
Step 4) Complete "all" fields and click "Review Order"
Step 5) After you review order click "Submit Order"
LAPSED ACCOUNT?
If Your account has lapsed please call us at 1-800-871-3848 to re-instate your account or complete a new application. Thank you.
PLEASE READ: Since recent account upgrades some online account renewals may have errors. Our team of professionals are working around the clock to fix these issues.
If you find a issue with your online account please email us at AlternativeBalanceTeam@gmail.com and we will respond and/or fix errors usually within 1 Business day.
If you wish to renew by phone you may call M-F 9am-3pm EST. 1-800-871-3848.
If you renewed by mail please login to see your updated certificate and account information.
We apologize for any inconvenience this may temporary cause and very much appreciate your patience and understanding at this time.
" To err is human, to forgive, divine. " Alexander Pope ( 1688 - 1744 )
With Gratitude, Kim Henderson





