Here on our support and frequently asked questions (FAQ) resource page you can learn about membership and insurance, payment and application processing and so much more.

< Simply use the drop down menu on the left under FAQ for specific pages.

 If you have additional concerns you don’t find on these pages feel free to contact live support (below) or contact us by email  or phone for a response in less then 24hrs.

Insurance Terms Frequently Asked Questions

Application Frequently Asked Questions

Membership Frequently Asked Questions

Business Insurance Frequently Asked Questions

Dental Insurance Frequently Asked Questions

Additional Insured Frequently Asked Questions

Requirements Frequently Asked Questions

Payment  Frequently Asked Questions

PLEASE READ ABOUT ONLINE RENEWAL: Since recent account upgrades some online account renewals may have errors. Our team of professionals are working around the clock to fix these issues.

If you find a issue with your online account please email us at AlternativeBalanceTeam@gmail.com  and we will respond and/or fix errors usually within 1 Business day.

If you wish to renew by phone you may call M-F 9am-3pm EST. 1-800-871-3848.

We apologize for any inconvenience this may temporary cause and very much appreciate your patience and understanding at this time.

" To err is human, to forgive, divine. " Alexander Pope ( 1688 - 1744 )

_{With Gratitude, Kim Henderson}