Alternative Balance LLC - SUPPORT CENTER - The Alternative Therapy Association
Please visit our FAQ page Most answers are here!
Most Common Frequently Asked Questions
There is a error with my payment what now? Click here for payment FAQ
How do I add a additional insured? Click here for additional insured help!
When is my insurance and membership active? Click here for membership answers
Visit our full faq page to get your answers now on just about everything!
New Update
Additional Insured: We now have a additional insured form for current members who need to add a business/landlord etc to a policy. Please visit our Additional Insured page for our form and more information. Thank you!
Support Online Live
Robin, your virtual support assistant, is available to chat with you during peak business hours and beyond. Start your chat.
Support by Email
Our customer service team is specially trained to address all account inquiries. Send us an email and we will reply promptly. Email customer support at support@AlternativeBalance.net
*Please check all your folders such as trash/spam for replies!
Support by Phone
If you have an issue of concern and cannot find your answer in the FAQ Center, call our customer voice system.
Association Phone support Available : Monday-Friday 9am-3pm
Toll Free phone & fax : 1-800-871-3848
Due to the high call volume one of the most convenient and efficient ways for fast support is to contact us by email or live support.
If you have a claim please contact your claim representative on your "certificate of insurance" which is provided to you after sign up as proof of coverage. You can also login to your account for this contact information in the members only area as well or email us at support@alternativebalance.net
Support by mail
| Address |
Alternative Balance LLC
Po Box 450,
Hillsboro, NH 03244 |